6 Reasons Why Switching to Business VoIP Services Is Prudent
Today’s workplace is evolving thanks to advancements in software and hardware solutions. Presently, employees can work from anywhere by leveraging virtual applications that rely on cloud environments. As such, investment in communication tools for coordinating activities in different locations becomes a necessity.
The only issue is that landlines and other traditional telephony options are not ideal for today’s business environment because they are too cumbersome and stationary. That is where Voice over Internet Protocol (VoIP) comes in handy because it enhances business communications over the phone. Over and above being affordable, VoIP is easy to implement.
Additionally, integrating VoIP with legacy hardware to add mobility and improve company telephone solutions’ quality is possible. On the other hand, many businesses are moving their operations to the cloud because of the possibilities it unlocks. So, if you intend to transfer your operations to the cloud, you should also consider the benefits you will realize by investing in VoIP services.
How Does VoIP Work?
The concept behind VoIP telephone services is turning one’s voice into digital signals whose navigation is through the internet. That means that such signals convert to an ordinary telephone whenever you call regular phone numbers. Also, a special adapter and a computer will allow you to make calls directly from a conventional phone or VoIP phone when you invest in VoIP services.
Why Should You Switch to Business VoIP Services?
You can run both voice and data communications on one network when you opt for VoIP services. As a result, you will not need to pay for a telephone line and a broadband connection. Here are some of the reasons why you should consider switching to business VoIP services.
1. They Streamline Your Communications
You can choose how your phone rings and where it rings from using VoIP. For instance, you can choose to forward the first few rings to your office. If the phone rings beyond that, you can opt to send the call to a personal computer or mobile device if no one is available in the office. That way, you will reduce the probability of missing urgent calls.
Also, you do not have to wait longer than necessary to forward documents to the intended recipients since you can e-fax them. In that case, you will save on the time it takes to send documents using traditional fax. It is also worth mentioning that VoIP services prioritize business telephone needs by offering functions that improve your operations.
Some of the services you will enjoy by embracing VoIP services include provision for making video calls, custom voicemails, syncing online calendars and schedules, call forwarding and waiting, chat capabilities, among others. So, you do not need to contract with multiple external vendors to address your unique telecommunication requirements when you adopt VoIP services.
2. Attract Savings for Startups
There are many moving parts when you are starting a business, and your expenses can also go through the roof at such a time. That explains why reducing expenses should be part of your priorities if you want to realize success as you venture into business for the first time. One way you can reduce your costs when starting an enterprise is by opting for VoIP services.
It is safe to say that conventional phone systems are more expensive than the VoIP option. The reason is that you need to invest in necessary hardware, and you may also have to bear the burden of high maintenance expenses in the future when you go for conventional telephones. You can avoid all that through VoIP, which does not require you to acquire and maintain expensive hardware that you will replace after some time.
So, if you want to save your startup unnecessary upfront expenditures and reduce future cost obligations, VoIP is the way to go. Additionally, you can reduce the cost of long-distance calls, usage fees, as well as taxes by investing in VoIP services.
3. Promote Flexibility and Scalability
Electrical outages, natural disasters, or even a pandemic can render your office inaccessible. When that is the case, traditional phone service can cause you to lose business in one way or another. The best part is that VoIP allows you to enjoy the flexibility you need to continue running your operations even when the unexpected happens.
For example, the call forwarding feature allows you to answer your mobile device calls when your internet is down. That way, you will have more control over your interactions with clients. On the other hand, the company tools you invest in should grow with your business for you to realize ROI. That is what you gain by embracing VoIP because it has provisions for scaling up or down.
So, if you wish to move phone lines from one location to another or you need additional lines to handle holiday traffic, VoIP will deliver accordingly in each of these cases.
4. Support Collaboration
The successful completion of any project demands the involvement of various team members. That is quite challenging when working with individuals in different locations because of the absence of physical interactions. Well, that should be the least of your worries when you opt for VoIP services. The reason is that connecting and sharing data with project members in different locations using VoIP is possible.
The implication here is that you can add home-office personnel and telecommuting sales reps to the same call when working on a particular project thanks to VoIP services.
5. Access to Automatic Upgrades
Rapid technological changes require you to adapt to keep your business afloat and ensure that it remains competitive with other players in your industry. Unfortunately, relying on conventional landlines puts you at a disadvantage because you need to buy new hardware once new applications are available.
That is not the case with VoIP services since you will always receive notifications on new updates with this option. Also, upgrades happen automatically, which withdraws the need to invest in new hardware.
6. Reduced Downtime
The static nature of traditional phone systems implies that they can inconvenience you if there is an eventuality. VoIP services are not over-reliant on physical locations. As such, communication with your customers will not be a problem even when such things as power outages or extreme weather conditions strike as long as you can access VoIP services.
Beyond making clearer telephone calls, a VoIP solution expands the possibilities you can explore. As a result, your enterprise will have an edge in the market when you opt for VoIP because this service has more to offer than traditional phones. If you need more information on business VoIP services, contact us today!