Medical Device IT Service

Technijian Helps This Medical Device Manufacturer Grow Their IT In Line With Their Business

This medical device manufacturer is an orthopedic rehab device company that produces a range of vital products from prosthetics to CPM and more. As a successful and active business, they depend greatly on their IT to help them make sales, meet customers’ needs and more.

For more than 15 years, they’ve trusted Technijian to take care of their IT.

Download the complete success story here

This Medical Device Manufacturer Needed Expert Assistance Scaling Their IT

When this medical device manufacturer first started as a business, IT wasn’t a primary concern. They were small enough to handle IT on their own, with ad-hoc support as needed. However, that wouldn’t last for long.

This medical device manufacturer quickly found success in the industry and began growing exponentially. They knew that IT would be vital to their growth, and so, they reached out to Technijian.

Technijian Makes Sure This Medical Device Manufacturer’s IT Keeps Up With Their Business

Over their years in business, this medical device manufacturer has steadily grown, gaining new clients and managing more and more active sites.

Technijian has been a vital part of that process, helping this medical device manufacturer to seamlessly scale their IT environment, launch new IT environments, and ensure their means of communication and collaboration were not disrupted. This medical device manufacturer’s staff needs to be able to communicate and collaborate easily between their locations, and with Technijian’s expert support, they are able to do so as they grow.

This Medical Device Manufacturer Came Back To Technijian After Parting Ways

It should be noted that Technijian has not been this medical device manufacturer’s consistent IT partner over the last decade and a half. There was a period in which the two companies had to part ways.

At one point, this medical device manufacturer was sold and the new owners decided to manage IT their own way. This is not uncommon in the business world — changes in management can often prompt the search for a different IT vendor, even when there are no strict issues with their current support.

Fortunately, this arrangement didn’t last for long. Eventually, the original owner bought back the company, and one of their first decisions was to partner again with Technijian. They knew Technijian was the right choice for their company.

Technijian Helped This Medical Device Manufacturer Go Remote During The COVID-19 Pandemic

IT resources have never been as important as they are now as a majority of professionals work from home. In order for organizations like this medical device manufacturer to stay connected and productive while working remotely, they need the right technologies and processes in place.

Due to how quickly the pandemic developed, many organizations were unable to prepare for the shift to a remote work setting. Doing so would have required careful planning, methodical execution of new processes, and expert implementation of new technologies. Fortunately for this medical device manufacturer, they can rely on Technijian for expert assistance.

The Technijian team ensured that everyone working remotely for this medical device manufacturer had what they needed to do so productively and securely. By hosting this medical device manufacturer’s server farm in our datacenter, and providing them with a remote-capable phone system, the staff was able to seamlessly migrate to a remote working model.

Technijian Is This Medical Device Manufacturer’s Committed Partner In IT

With Technijian as their partner, this medical device manufacturer can trust that their IT won’t fail them. When the occasional small issue comes up, all they have to do is place a call and talk to their familiar contact at Technijian to get it fixed.

Currently, the Technijian team manages everything related to this medical device manufacturer’s IT department, providing support for their business location and handling all hardware and software concerns.

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Ravi Jain

Technijian was founded in November of 2000 by Ravi Jain with the goal of providing technology support for small to midsize companies. As the company grew in size, it also expanded its services to address the growing needs of its loyal client base.

From its humble beginnings as a one-man-IT-shop, Technijian now employs teams of support staff and engineers in domestic and international offices. Technijian’s US-based office provides the primary line of communication for customers, ensuring each customer enjoys the personalized service for which Technijian has become known.

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