The modern business environment is quickly changing, and with these changes comes opportunities and threats which you must address. Your firm’s success in this environment will depend on how best you are able to address the threats while at the same time taking advantage of the opportunities presented. Information technology (IT) promises many benefits to businesses of all sizes. This is one of the many opportunities that you can benefit from. However, considering that there are many emerging technologies, perhaps it would be important for you to partner with an IT support provider in Anaheim. Such a partnership has many benefits. One such benefit is access to RMM services.

What is Remote Monitoring and Management?

Remote monitoring and management (RMM) is a service that allows MSPs to remotely and proactively monitor clients’ computers, networks and endpoints. This service is also known as remote IT management.

Why Is RMM Important for Your Business?

One obvious reason why you need RMM from an IT support provider in Anaheim is because of the rapid increase in the number of businesses facing hacking attacks from cybercriminals. From our experience, we have discovered that most hacking attacks take a long time to plan and execute. For a hacker to penetrate your network and execute the attack, the hacker will first need to identify a vulnerability and then use this as an entry point. Reacting to hacking attacks, fixing it when it breaks is not the best way to handle IT threats. We recommend that you embrace proactive IT which can help in catching these threats and neutralizing them long before they become a real threat. These threats can best be identified and arrested by use of RMM.

The second reason why RMM from an MSP is good for your small business is in the fact that MSPs have the expertise and equipment needed to design an RMM program for your business. Outsourcing RMM to an MSP will unburden you and your staff the task of having to worry about your IT network security.

Let us handle your RMM as you focus on the core competencies of your business.

What Are the Benefits of RMM for Your Business?

• 24/7 support help desk – You are assured of our help any time of the day with any questions regarding your IT network
• Reduction in downtime – We use tools that allow us catch vulnerabilities and improve your network speed and security so that you operate without unnecessary delays.
• Preventive action vs. corrective action – With our RMM service, we assure you that you will get more of our protective-driven IT service which will ensure that all threats are addressed long before they affect your operations.

Time to Act

Having seen the obvious threats facing your business, we believe it is time you outsourced your RMM to a sufficiently qualified IT support provider in Anaheim. At Technijian Corporation, we have what it takes to secure your business. We also provide IT services in Orange County. Contact us now to learn more.