Technijian Co-Managed IT Services: The Client Handles Day To Day IT, And We Handle Everything Else

Your IT staff may be capable of handling most of the IT work that comes up, but what happens when it’s too complicated, or when they’re too busy? Technijian delivers exactly the assistance you need when you need it.

Technijian is proud to provide expert IT assistance via our co-managed services, giving clients like this financial services firm the extra resources they need, when they need them.

Working with this client’s internal IT manager, our team makes sure that the organization’s IT environment is maintained, secured, and properly audited to guarantee compliance for its clients in the financial sector.

Technijian Audits Financial Client’s IT To Make Sure They’re Compliant

Regulators want to know that organizations like this client have assessed their IT network to make sure it’s fully compliant. IT personnel for companies like this are charged with making sure that they have the capabilities to identify and manage the risk of data breaches and protect their confidential financial information. This is a complicated process, and not everyone has expertise in that area.

“I wasn’t experienced in that area, so we had to bring somebody aboard,” says the company’s IT manager. “Technijian came aboard, and helped us out to restructure the network, and make it compliant for the audit.”

They Handle The Day To Day, Technijian Handles Everything Else

We can share the IT workload, taking on tasks that are either too complicated, or that occur on the IT backend. That leaves the day-to-day, user-facing work to the IT manager, who’s more familiar with their staff and their in-office processes.

“I’m still doing the day-to-day service to all the employees, and when I get stuck with something, that’s when I reach out to Technijian,” says their IT manager. “I’ve already done all the troubleshooting, so they know where to start to fix the issue.”

Technijian Moved This Client To Our Private Cloud, Saving Them 300K A Year In Telco Fees

Another project we recently completed for this client was their migration to our private cloud, which connects their multiple offices. In doing so, we helped them eliminate ongoing telecommunications contracts that were costing them hundreds of thousands in fees every year. Without having to pay multiple vendors for Internet and Voice contracts, their IT was greatly simplified and made less expensive.

Technijian Migrates Them To Microsoft 365, Boosting Email Availability

“I had to come up with a way to save money for the company, and how we can have email up and running all the time,” says their IT manager. “We used to have almost seven servers just for email. After doing the research and asking our clients what they work with, a lot of them work with Microsoft 365, so we moved to that.”

With our help, this client moved their email from an on-premise Exchange into Microsoft Cloud, giving them a 99.99% uptime guarantee. We made sure their new cloud email was configured to work seamlessly with their private cloud.

Technijian Will Give You The Extra Help & Expertise You Need, When You Need It

Don’t let your support tickets pile up or your projects sit unfinished any longer. Talk to the Technijian team today to get the assistance you need. With a little extra help from our team, you will…

  • Eliminate overdue support requests for your end-users and vastly reduce day-to-day downtime.
  • Complete major projects more quickly and effectively.
  • Have the freedom to strategically devote your internal IT team’s capabilities where they’re most needed, without overworking them.

Technijian is here to provide the extra help you need — all you have to do is ask.

Ravi JainAuthor posts

Technijian was founded in November of 2000 by Ravi Jain with the goal of providing technology support for small to midsize companies. As the company grew in size, it also expanded its services to address the growing needs of its loyal client base. From its humble beginnings as a one-man-IT-shop, Technijian now employs teams of support staff and engineers in domestic and international offices. Technijian’s US-based office provides the primary line of communication for customers, ensuring each customer enjoys the personalized service for which Technijian has become known.

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