No Traffic on the Extra Mile: How Managed IT Can Help You Provide Additional Value to Your Customers

Technology has become an integral part of our daily lives, and any business that wants to compete in the market must have a solid IT strategy in place. Large corporations have the benefit of being able to hire entire departments to handle their IT needs, but many small business owners do not have that luxury. Approximately 37% of small businesses outsource some aspect of their business processes — one of the biggest IT services. Here is a look at how managed IT can not only help your business run more efficiently it can help you provide additional value to customers.

Reduce Costs

Hiring a managed IT company can help you increase your profits and reduce your overhead. You can then pass savings onto your customers by lowering the costs of your products or services. Managing IT can help your bottom line by increasing your communication and data systems’ efficiency, implementing new software that can improve workflow, and help you avoid costly security breaches or technology issues. So you save money in the long run by getting more out of your team and your technology systems.

Avoid Disruptions

A managed IT company won’t just help bail you out when you’re in trouble — they will help you create a solid roadmap to ensure that your business is protected and running efficiently from day one, so you don’t encounter as many emergencies. Of course, problems do arise, and IT support will always be there if you need it. But a good managed IT company will help you create a defensive framework that will allow you to avoid disruptions and malfunctions. This is not only necessary to maintain a healthy internal workflow, but it’s also vital to ensure you don’t inconvenience your customers. Say you have an issue with your payment system, or your servers are hacked. Problems like this can seriously hurt your reputation and may be difficult to fix. A managed IT company can help you set up a strong technology framework, so you are protected from the beginning.

Improve Security

Cybersecurity is one of the biggest concerns for a growing business, but it’s a field that requires a seasoned professional’s insight to handle it competently. Data is a precious commodity, and your customers rely on you to keep that data safe from harm. Depending on what industry you’re in, you will likely have access to your customers’ names, addresses, email addresses, credit card information, and other sensitive data that it is your responsibility to protect. Many states require businesses that handle sensitive data to adhere to certain cybersecurity protocols.

A good managed IT company can help you be sure you comply with all the necessary regulations. As you grow, you become more vulnerable. Unless you have a solid cybersecurity strategy in place, your business could be threatened at any moment. A managed IT company can help you follow the necessary protocols and routinely update your tech infrastructure as you grow, so you don’t leave any openings for hackers. Cybersecurity is something that far too many businesses ignore until it’s too late. The only way to be sure you are protected is to have a dedicated IT partner help you develop a solid strategy.

If you need a managed IT company that can help you overcome any hurdles you are experiencing in your business, Technijian can help. They are based in Orange County and provide IT services to a wide variety of industries. Give them a call today if you need an expert to manage your technology.

Ravi JainAuthor posts

Technijian was founded in November of 2000 by Ravi Jain with the goal of providing technology support for small to midsize companies. As the company grew in size, it also expanded its services to address the growing needs of its loyal client base. From its humble beginnings as a one-man-IT-shop, Technijian now employs teams of support staff and engineers in domestic and international offices. Technijian’s US-based office provides the primary line of communication for customers, ensuring each customer enjoys the personalized service for which Technijian has become known.

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