PagerDuty Breach: Salesforce Account Compromise Explained
A significant data breach experienced by PagerDuty, stemming from a vulnerability in a third-party OAuth integration with Salesforce, which exposed customer contact information such as names, phone numbers, and email addresses. PagerDuty’s response included disabling the compromised integration and collaborating with security partners to investigate and mitigate the incident. The breach highlights the interconnected risks of modern software ecosystems and the importance of robust third-party integration audits and incident response planning. One source also introduces Technijian, an IT services provider, offering solutions to help organizations assess and secure their integrations, develop incident response plans, and enhance overall cybersecurity posture to prevent similar breaches.
