3CX V20 Update 8 Release Candidate, a software version designed to simplify telecommunications management through automation and artificial intelligence. Key improvements include a firmware auto-provisioning feature for Yealink phones, which eliminates the need for manual updates during initial device setup. Additionally, the update introduces time-stamped call transcripts in stereo mode, allowing users to navigate lengthy recordings with precise temporal context. These enhancements aim to reduce administrative burdens for IT teams while providing deeper insights into conversation dynamics. Managed service providers like Technijian are highlighted as essential partners for businesses looking to safely test and integrate these new capabilities into their existing workflows. The release represents a methodical step toward making business communication systems more efficient and data-driven. ... Read More