Ravi JainView all posts

Technijian was founded in November of 2000 by Ravi Jain with the goal of providing technology support for small to midsize companies. As the company grew in size, it also expanded its services to address the growing needs of its loyal client base. From its humble beginnings as a one-man-IT-shop, Technijian now employs teams of support staff and engineers in domestic and international offices. Technijian’s US-based office provides the primary line of communication for customers, ensuring each customer enjoys the personalized service for which Technijian has become known.

Endpoint Central Secrets The Hidden Features That Boost Security and Performance

Endpoint Central Secrets: The Hidden Features That Boost Security and Performance

Ravi Jain
ManageEngine Endpoint Central, detailing its extensive capabilities beyond basic patch management. It focuses on revealing "hidden features" that significantly boost an organization's security posture and performance, such as zero-day patching, granular asset visibility, automated workflows, and robust Mobile Device Management (MDM). The text explains how this unified platform helps small and medium-sized businesses simplify IT operations by consolidating essential functions like remote control, software deployment, and compliance reporting into a single system. Finally, the source promotes Technijian, a Southern California IT service provider, as an expert partner for implementing and optimizing Endpoint Central solutions. ... Read More
Sneaky2FA PhaaS Kit Now Uses Red Teamers

Sneaky2FA PhaaS Kit Now Uses Red Teamers’ Browser-in-the-Browser Attack

Ravi Jain
Evolving cybersecurity threats, specifically focusing on the advanced "Sneaky2FA" phishing-as-a-service (Phaas) platform and its adoption of the browser-in-the-browser (BitB) attack technique. The sources explain that PhaaS platforms lower the barrier to entry for cybercriminals by offering readily available, sophisticated tools to target credentials, particularly Microsoft 365 accounts, and bypass multi-factor authentication by stealing session tokens. Crucially, the text outlines how the BitB technique creates highly convincing, fake browser pop-ups to trick victims, details the implementation of this attack by Sneaky2FA, and provides detection methods and defensive strategies for both users and organizations. Finally, the source concludes with promotional material from Technijian, a managed IT services provider, describing how their security offerings combat these specific, modern phishing threats through advanced technical controls and mandatory security awareness training. ... Read More
Automating the Everyday: How AI and RMM Tools Are Transforming Help Desk Efficiency

Automating the Everyday: How AI and RMM Tools Are Transforming Help Desk Efficiency

Ravi Jain
An extensive analysis of how IT automation services and Remote Monitoring and Management (RMM) tools are essential for solving the modern help desk efficiency crisis. It explains that these technologies, increasingly enhanced by Artificial Intelligence (AI), transform support operations by preventing issues, automating repetitive tasks like password resets, and ensuring better compliance with Service Level Agreements (SLAs). The text details the shift from reactive troubleshooting to proactive problem prevention, outlines the specific benefits in metrics like ticket volume and resolution time, and discusses implementation strategies and security considerations. Finally, the source promotes Technijian, a Southern California-based provider of managed IT services, highlighting their expertise in using automation and RMM to support businesses. ... Read More
Cloudflare Outage

Cloudflare Discloses Technical Details Behind Massive Outage That Broke the Internet

Ravi Jain
A massive six-hour Cloudflare outage on November 19, 2025, explaining that an internal configuration error during a security enhancement caused a critical Bot Management file to exceed its size limit, triggering cascading system failures. This incident is presented within the context of a troubling pattern, noting similar recent operational outages at Microsoft Azure and Amazon Web Services due to configuration issues, highlighting the growing vulnerability of the digital economy to single points of failure in complex cloud infrastructures. The text emphasizes that these events necessitate business continuity planning and multi-cloud strategies for companies, particularly those in Orange County, and positions the Managed IT service provider Technijian as an expert partner for designing resilient, secure IT architectures to mitigate future risks. ... Read More
Cloudflare logo with server error symbols showing widespread outage impact

Major Cloudflare Outage Disrupts X, ChatGPT, and Popular Gaming Platforms Worldwide

Ravi Jain
A major worldwide service disruption caused by an outage at the internet infrastructure giant, Cloudflare, on November 18, 2025. This incident affected numerous high-profile platforms, including X (formerly Twitter), ChatGPT, and various online gaming and e-commerce services, highlighting the vulnerability created by dependency on concentrated infrastructure providers. The remainder of the document functions as a marketing piece for Technijian, a managed IT services provider, which uses the Cloudflare outage as a case study to emphasize the necessity of infrastructure resilience, redundancy planning, and disaster recovery for businesses globally. Technijian offers various services, such as multi-layered redundancy and 24/7 monitoring, designed to protect companies from the operational and financial risks associated with third-party service failures. Ultimately, the text advises businesses to proactively implement contingency plans to ensure continuity during widespread external disruptions. ... Read More