Desktop Support & IT Help Desk Services in
Southern California

Technijian offers three cybersecurity tiers: Security Essentials includes CrowdStrike Falcon EDR, MFA, email security, patch management, and dark web monitoring. Managed Security ($60-100/user/month) adds 24/7 SIEM/SOC monitoring, Zero Trust architecture, incident response, vulnerability management, compliance support, and annual pen testing. Enterprise Security (custom) adds CrowdStrike OverWatch, vCISO, quarterly pen testing, and forensic retainer. All tiers include CrowdStrike Falcon — the same platform used by Fortune 500. Call (949) 379-8500.

CrowdStrike Falcon is the #1 rated endpoint detection and response (EDR) platform, used by 298 of the Fortune 500. It provides next-generation antivirus (NGAV), endpoint detection and response (EDR), and managed threat hunting (OverWatch). Unlike legacy antivirus that relies on signature files, CrowdStrike uses AI and behavioral analysis to detect and block threats in real time — including zero-day exploits and fileless malware. We deploy Falcon on every managed endpoint with 24/7 monitoring by our SOC team.

Zero Trust is a security architecture where no user, device, or connection is trusted by default — every access request is verified. Many vendors use ‘Zero Trust’ as a marketing term. We implement it as real network architecture: micro-segmentation isolating network zones, ZTNA replacing legacy VPN, conditional access verifying device compliance before granting access, MFA on every account, least-privilege access enforcement, and session monitoring. If an attacker compromises one device, they cannot move laterally across your network.

Our incident response SLA is <1 hour containment. Because we’re your MSP (not a separate security vendor), we control your entire stack — endpoints, network, email, cloud, backups. When an incident occurs: (1) SOC detects and alerts within 15 minutes, (2) Pod team isolates the threat within 1 hour, (3) Forensic investigation begins immediately, (4) Remediation same day, (5) Rebuild from known-good backups that WE manage. No finger-pointing between vendors. No ‘call your MSP to restore backups while we investigate.’

Yes — compliance is integrated into our security program, not sold as a separate add-on. For HIPAA: we implement all required administrative, physical, and technical safeguards (§164.308-312), conduct risk assessments, and generate evidence artifacts. For SOC 2 Type II: we implement Trust Service Criteria controls and prepare evidence for your auditor. For PCI DSS: SAQ management, quarterly ASV scanning, network segmentation. For NIST 800-171/CMMC: all 110 requirements, SSP development, POA&M management. Zero compliance failures across all client audits.

Yes. Human error causes 88% of data breaches. Our security awareness training program includes: monthly micro-training modules (5-10 minutes, not hour-long videos), quarterly phishing simulations with real-world scenarios, role-specific training (executives get BEC/wire fraud training, finance gets invoice fraud training), compliance-specific modules (HIPAA, PCI), and detailed reporting showing improvement over time. Included in Managed Security and Enterprise tiers.