Customer Support AI

Customer support AI is transforming the way businesses engage with clients by offering instant, 24/7 assistance through intelligent chatbots, virtual agents, and automated ticketing systems. These AI-driven tools enhance response times, reduce operational costs, and deliver personalized experiences by learning from past interactions. With capabilities like natural language understanding (NLU), sentiment analysis, and multilingual support, AI empowers support teams to handle high volumes of queries while maintaining quality service. It’s a game-changer for businesses aiming to scale support and boost customer satisfaction.

Google’s Gemini 2.5 Flash: A New Era in Efficient, Real-Time AI Deployment

Ravi Jain
Google's Gemini 2.5 Flash is a new AI model designed for efficient, real-time applications, emphasizing speed and cost-effectiveness. This lightweight model on the Vertex AI platform targets tasks like customer support and document summarization, offering a balance between speed and accuracy. Unlike some larger models, it prioritizes utility for high-volume operational needs and allows developers to adjust computing power based on query complexity. Notably, it will be available for on-premise deployment via Google Distributed Cloud in the future. Technijian, a partner specializing in AI deployment, offers services to help businesses integrate and optimize Gemini 2.5 Flash for their specific needs. ... Read More