CVE-2024-57727: Critical SimpleHelp Path-Traversal Vulnerability

CVE-2024-57727 is a severe path-traversal vulnerability found in SimpleHelp remote support software version 5.5.7 and earlier. Unauthenticated attackers can exploit this flaw via crafted HTTP requests to download arbitrary files from the server including configuration files containing secrets and hashed user passwords. The vulnerability has been actively exploited in ransomware attacks, and it’s listed in the CISA Known Exploited Vulnerabilities catalog.

SimpleHelp RMM vulnerability CVE-2024-57727 security breach diagram

Critical Security Alert: SimpleHelp RMM Vulnerability Exposes Organizations to Ransomware Attacks

Ravi Jain
Critical security vulnerability (CVE-2024-57727) within the SimpleHelp Remote Monitoring and Management (RMM) platform, specifically affecting versions 5.5.7 and earlier. This path traversal flaw allows attackers to gain unauthorized access, steal credentials, move laterally through networks, and deploy ransomware payloads, often utilizing double extortion tactics. The Cybersecurity and Infrastructure Security Agency (CISA) has added this vulnerability to its Known Exploited Vulnerabilities Catalog, urging immediate mitigation steps such as isolating affected systems, upgrading to the latest SimpleHelp version, and implementing network segmentation. The document also emphasizes the broader implications of such attacks, including supply chain risks, critical infrastructure vulnerability, and the importance of proactive security measures like robust patch management, comprehensive backups, and employee training to prevent future compromises. ... Read More