Social Engineering: The Human Exploitation Behind Modern Cyberattacks

Social engineering is a deceptive technique used by cybercriminals to manipulate individuals into divulging confidential information or performing actions that compromise security. Unlike technical hacks, social engineering preys on human psychology—trust, fear, urgency, and curiosity—to gain access to systems, credentials, or physical spaces. Common tactics include phishing emails, impersonation, baiting, and pretexting. These attacks can bypass even the strongest technical defenses if users are not properly trained. Organizations must prioritize security awareness programs, implement verification protocols, and promote a culture of skepticism. Recognizing and resisting social engineering is essential for defending against one of the most effective tools in a hacker’s arsenal.

Zscaler Faces Customer Data Breach

Zscaler Faces Customer Data Breach Through Salesloft Drift Supply Chain Attack

Ravi Jain
A significant data breach experienced by Zscaler, a cybersecurity company, due to a supply chain attack on Salesloft Drift, an AI chat integration platform. This breach, attributed to the sophisticated threat actor group UNC6395, exposed sensitive customer data, including personal identifiers, licensing information, and support case content from Zscaler's Salesforce environment. The incident highlights the cascading effects of third-party compromises, impacting numerous other major corporations and leading to the temporary disabling of Drift integrations by Google and Salesforce. The text also emphasizes the increased risk of social engineering attacks due to the exposed information and underscores the critical importance of robust supply chain security measures for organizations. Finally, Technijian is introduced as a managed IT services provider offering solutions to strengthen cybersecurity defenses against such sophisticated threats. ... Read More
Salesforce Data Theft Campaign

Chanel Falls Victim to Sophisticated Salesforce Data Theft Campaign

Ravi Jain
Sophisticated data theft campaign by the ShinyHunters extortion group targeting Salesforce CRM systems, specifically highlighting the recent breach at Chanel. This ongoing series of attacks exploits social engineering tactics, like vishing, rather than technical vulnerabilities in Salesforce, to steal sensitive customer information such as names, emails, and addresses from high-profile companies, particularly in the luxury fashion industry. The article emphasizes the importance of robust security measures like multi-factor authentication and employee training to combat these human-centric cyber threats. Finally, it introduces Technijian, a managed IT services provider, as a resource offering comprehensive cybersecurity solutions, including CRM security specialization, employee training, and incident response, to help businesses protect against such advanced attacks. ... Read More